Privacy Policy

We collect only the data needed to provide our services and respond to your enquiries. This includes:

• Name and contact details (email address, phone number) provided via our contact form
• Message content you choose to share when making an enquiry
• Technical data collected automatically by our website (browser type, pages visited, approximate location by region) via analytics cookies — only if you consent
• Session notes kept internally for service delivery purposes, if applicable

We do not collect sensitive personal data such as financial account details, identity documents, or health information.

Legal Basis

• Consent — for analytics and marketing cookies
• Contractual necessity — for data required to deliver a session you have booked
• Legitimate interest — for responding to general enquiries

Retention Periods

Contact enquiry data is retained for up to 12 months. Session records, where kept, are retained for up to 24 months. Analytics data is retained for up to 26 months, depending on the tool.

We use personal data for the following purposes:

• To respond to your enquiry or booking request
• To deliver sessions and provide materials you have requested
• To send administrative communications related to a session (confirmation, rescheduling)
• To improve our website and services based on anonymised usage patterns

We do not use your data for automated decision-making. We do not sell your data to third parties. We do not send unsolicited marketing communications unless you have explicitly opted in.

Third-Party Services

We may use third-party tools for analytics (such as Google Analytics) and email delivery. These providers may process data on our behalf under appropriate data processing agreements. We do not share personal data with advertising networks.

• Our website uses HTTPS encryption for all data transmitted between your browser and our servers
• Access to personal data is restricted to staff with a need to process it for service delivery
• We do not store payment information — all transactions, if applicable, are handled by payment processors
• In the event of a data breach that affects your rights, we will notify relevant parties within the timeframes required under applicable law
• We review our security practices periodically and update them as needed

Our website uses cookies to function correctly and, with your consent, to understand how it is used. Essential cookies are required for the site to operate. Analytics and preference cookies are optional and require your consent before being activated.

You can manage your cookie preferences at any time. See our Cookie Policy for full details, including how to adjust or withdraw consent.

Under applicable Thai data protection law (the Personal Data Protection Act, B.E. 2562), you have the following rights in relation to personal data we hold about you:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interest
• Right to withdraw consent — to withdraw any consent you have previously given
• Right to lodge a complaint — with the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

For any privacy-related queries, including data subject requests, please contact:

Goldyear
142 Thanon Phuket, Talat Nuea, Phuket 83000, Thailand

Email: [email protected]